Business Analyst
Company: MAXIMUS
Location: Cincinnati
Posted on: April 28, 2024
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Job Description:
Description & Requirements
Maximus is looking to fill a Part-Time Business Analyst position. A
Business Analyst will actively engage in meeting planning,
legislative monitoring, customer service metric tracking,
stakeholder relationship development, enhancement of customer
awareness regarding external communications to individuals with
disabilities, effective web accessibility, identification of
process improvements and IT system requirements, and assist in the
development of comprehensive project reports as needed.
Essential Duties and Responsibilities:
- Deliver results after thorough research of functional needs by
collaborating and communicating with various stakeholders, both
internal and external to the company.
- Apply strong analytical reasoning to understand end user's
requirements and transforms them into operational application.
- Acquire deep knowledge of working systems and bring efficient and
effective changes for better performance.
- Participate in the administration of project and program contract
activities.
- Extract, analyze, and report data to support program activity and
assist in management decision making.
- Audit, evaluate, track, and report program implementation and
project activity for Quality Assurance and contract compliance
purposes.
- Plan, implement and maintain program and contractual changes.
- Work closely with operations and systems staff to define
requirements, test criteria, and success factors.
- Perform other duties as assigned by management.
- Assist with meeting planning to include development of agenda,
development of presentations, minutes.
- Monitor legislative mandates that impact CMS health insurance
programs (Medicare, Medicaid, Marketplace) and the disability
community.
- Assist in tracking customer service metrics related to new
services requests, issues, and complaints.
- Support the development of stakeholders relationships with the
ability to enhance customer awareness of external communications to
individuals with disabilities and awareness of effective web
accessibility
- Support the identification of process improvements and IT system
requirements.
- Assist with the develop of project reports (i.e., Year End
Report, Quarterly Reports)
- Excellent organizational, written, and verbal communication
skills
- Detail oriented
- Proficiency with Microsoft Suite
- Ability to ensure relevant information is adequate in content and
identifying key points
Home Office Requirements:
- Reliable high-speed internet service
- Minimum 25 Mpbs download speeds/50 Mpbs for shared internet
connectivity
- Minimum 5 Mpbs upload speeds
Minimum Requirements
Minimum Requirements:
- Bachelor's degree with 3+ years of experience.
- May have additional training or education in area of
specialization.
- Develops solutions to a variety of problems of moderate scope &
complexity.
- General application of concepts & principles.
- Contributes to the completion of organizational projects &
goals.
- Frequent use and general knowledge of industry practices,
techniques, and standards.
- Applies knowledge and skills to complete a wide range of
tasks.
- Communicates on complex or sensitive issues or drafts such
responses for supervisor or manager.
- Part Time Worker Job Profile
EEO Statement
Active military service members, their spouses, and veteran
candidates often embody the core competencies Maximus deems
essential, and bring a resiliency and dependability that greatly
enhances our workforce. We recognize your unique skills and
experiences, and want to provide you with a career path that allows
you to continue making a difference for our country. We're proud of
our connections to organizations dedicated to serving veterans and
their families. If you are transitioning from military to civilian
life, have prior service, are a retired veteran or a member of the
National Guard or Reserves, or a spouse of an active military
service member, we have challenging and rewarding career
opportunities available for you. A committed and diverse workforce
is our most important resource. Maximus is an Affirmative
Action/Equal Opportunity Employer. Maximus provides equal
employment opportunities to all qualified applicants without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not
limited to job location, a candidate's education, training,
experience, expected quality and quantity of work, required travel
(if any), external market and internal value analysis including
seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation
package. Other rewards may include short- and long-term incentives
as well as program-specific awards. Additionally, Maximus provides
a variety of benefits to employees, including health insurance
coverage, life and disability insurance, a retirement savings plan,
paid holidays and paid time off. Compensation ranges may differ
based on contract value but will be commensurate with job duties
and relevant work experience. An applicant's salary history will
not be used in determining compensation. Maximus will comply with
regulatory minimum wage rates and exempt salary thresholds in all
instances.
Keywords: MAXIMUS, Hamilton , Business Analyst, Professions , Cincinnati, Ohio
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