Customer Service Representative

Location: Cincinnati
Posted on: October 26, 2024

Job Description:

Adecco is currently looking for experienced Customer Service Representatives in the Cincinnati area. A local leading financial organization is looking to add to their growing team. Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. If you meet the qualifications listed below, Apply Now!

Responsibilities for Customer Service Representative include but are not limited to the following:

-Confer with customers by telephone by email to provide information about products or services in the banking industry

-Confirm customer information while maintaining confidentiality

-Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

-Determine charges for services requested

-Refer unresolved customer grievances to designated departments for further investigation.

-Resolve customers' service complaints

-Obtain and examine all relevant information to assess validity of complaints and to determine possible causes with in the banking industry

Candidates must meet the following requirements for consideration:

-3-5 years of Customer Service Experience

-1-2 years of Banking Customer Service a plus

-Advanced Verbal and Written Communication Skills

Pay for this position is $12.00/hr plus overtime as needed. Applicants must be available to work various shift times and weekends.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.

Click on Apply Now to be considered for this position or any other customer service related opportunities with Adecco.

Click on Apply Now to be considered for this position or any other customer service related opportunities with Adecco.

Keywords: , Hamilton , Customer Service Representative, Administration, Clerical , Cincinnati, Ohio