Product Manager - Payments - Vice President

Company: JPMorgan Chase & Co.
Location: Columbus
Posted on: November 16, 2024

Job Description:

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Trust & Safety, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

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• Develops a product strategy and product vision that delivers value to customers
  
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  
• Deliver new product enhancements and offerings by working directly with technology, business and operations partners, to define efforts, write effective requirements to deliver outstanding results
  
• Assist the Product Owner to develop a strategic analysis approach and structure required to achieve key deliverables -and assist in overall project management, risk management, and organizational readiness activities
  
• Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built. Drives the Product Backlog Review.
  
• Maintain the backlog of features / user stories and assist in determining sprint priorities aligned to larger experience journey priorities and vision of the product leadership team - -
  
• Update leadership on the Epic and Feature delivery road map, including escalating dependencies impacting deliverables, along with recommended solutions
  
• Coordinates User Acceptance Testing and Business / Operations Readiness
  
• Monitor systems production health and act swiftly when issues arise that may impact customer experience or the business
  
  Required qualifications, capabilities, and skills
  
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  • 5+ years of experience or equivalent expertise in product management or AML/BSA role
    
  • Advanced knowledge of the product development life cycle, design, and data analytics
    
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
    
  • BA/BS or relative experience
    
  • Demonstrate advanced knowledge of JIRA and Scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
    
  • Intellectually curious, committed, self-starter who is capable of working under minimum supervision
    
  • Expert at multi-tasking and meeting deadlines in high-pressure environment
    
  • Proficient with Microsoft Excel, Microsoft Word and PowerPoint, with outstanding presentation and communication skills
    
    Preferred qualifications, capabilities, and skills
    
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    • Demonstrated prior experience working in a highly matrixed, complex organization
      
    • Knowledge of Fircosoft and/or other Screening Filter tools -
      
    • Prior experience with JP Morgan Chase end-to-end Sanctions List Screening program including Business, Operations, or Global Financial Crimes Compliance
      
    • Amazon Cloud training certification
      
    • Advanced data analytics skills and familiarity using SQL -
      
    • Recognized as subject matter expert within Payments or a related organization -
      
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Keywords: JPMorgan Chase & Co., Hamilton , Product Manager - Payments - Vice President, Executive , Columbus, Ohio