IT Intern - ITSM

Company: Cintas
Location: Mason
Posted on: November 1, 2024

Job Description:

Requisition Number: 184434

Job Description

Cintas is currently looking for an IT Intern for the Enterprise Service Management team. As an Intern you will have an opportunity to work with ITSM professionals to develop, implement, and integrate our ESM platform and ITIL methodologies across the enterprise. You will assist the team with improvement requests, project implementation, and development and testing activities. You will be exposed to industry ITIL standards and best practices in a Fortune 500 company.

Role:

• Direct contributor with the implementation and integration of ITSM concepts and best practices across the organization, ensuring alignment with business goals and objectives
• Engage in the configuration and maintenance of the ESM platform, including the CMDB and other integrations
• Collaborate with other IT leaders to support and enhance business processes
• Active member in projects to improve and transform the platform, including process improvement, automation, and integration with other systems
• Provide support to end-users, troubleshooting issues, and providing guidance on ITSM processes
  
  Opportunities:
  
  • First-hand ITSM and ITIL experience
  • Collaborate with a team of peers to research, propose, and implement solutions to apply ITSM methodology
    
    Skills/Qualifications
    
    Requirements:
    
    • Currently enrolled in an associate's, bachelor's or master's degree program in computer science, information systems, or other IT-related field
    • Strong understanding of Microsoft Office suite (e.g., Word, PowerPoint, Excel, Teams)
    • Knowledge of the principles, methods, and techniques used in engineering, information systems, and related technical support
    • Knowledge of network, desktop, and server technologies
    • Strong verbal and written communication skills
      
      Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
      
      Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY--- to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday -.
      
      To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready--- for limitless opportunities at Cintas?
      
      Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
      
      Job Category: Office Administration
      Organization: Corporate
      Employee Status: Temporary
      Schedule: Full Time
      Shift: 1st Shift
      
      Nearest Major Market: Cincinnati
      Job Segment: Computer Science, Temporary, Intern, Business Process, Information Systems, Technology, Contract, Entry Level, Management

Keywords: Cintas, Hamilton , IT Intern - ITSM, Other , Mason, Ohio